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How can we help you?

We strive to provide the best possible experience and to ensure you're quickly connected to the right person to address your security needs. Whether it's security sales and product support or technical support and training, our team is ready to help. Below are the contact details for each technical support you may be requesting.

LOCATIONS

location_on 1212 Pittsford Victor Rd

Pittsford, NY 14534

location_on 1 Speen Street

Framingham, MA 01701

GENERAL PHONE

phone_in_talk +1 (866) 788-5095

NETBOX Tech Support

phone_in_talk +1 (508) 663-2500

ONGUARD Tech Support

phone_in_talk +1 (800) 631-6046

ELEMENTS Tech Support

phone_in_talk +1 (800) 251-0226

GENERAL FAX

print +1 (585) 248-9185

NETBOX SUPPORT

print +1 (508) 663-2512

ONGUARD SUPPORT

print +1 (585) 248-9185

Access technical support, documentation and security training

For OnGuard® ecosystem, log in to LenelS2 Connect.

For NetBox ecosystem products log in to Support Central.

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